Comments on: Singapore Airline Ground Service Sucks

By: Adrien

Adrien — Sat, 08 Aug 2009 07:31:24 +0000

Well i don’t expect much from Sia ground staff, They are payed way too little to care. You cant expect someone to provide exceptional service when they don’t know how they will pay bills and etc…. And most of the ground staff you deal with are not SIA employees but actually outsourced handling agents(pimped out airport agents usually handling several different airlines). None the less sia,s in flight is the best. If they looked out for ground staff like they do Flight attendants the airline would be perfect………

In a Nutshell airport employees mostly are Indentured SLAVES!!!!
So buy the guy a cup of coffee, who knows…..Possibly he gives you that exceptional service we all expect.

Adrien,
A former airport agent(slave)

By: Czar

Czar — Sat, 02 Aug 2008 10:25:17 +0000

…It goes out with saying that even the #1 airline in the world has its negativities. Nothing seems to be perfect in this world.

But, I’m still holding my dream that someday I’d be able to fly on one of the airbuses of Singapore Airlines.

By: David Aspirator

David Aspirator — Tue, 29 Jul 2008 15:21:56 +0000

As you say if the Airports are aware that they have a problem in a certain area surely they should put measures in place that will stop them from happening again.

By: TravellingTom

TravellingTom — Tue, 01 Jul 2008 07:30:37 +0000

Have flown all day with SQ and it’s rubbish!

Usually stay well clear of anything Star Alliance and stick to KLM, but this trip to Australia slipped through.

So far online check-in hasn’t worked, I’ve been stuck in poor seat from LHR to SIN, the lady at Heathrow refused me to upgrade with points and they lost my luggage for my overnight stay in Singapore.

World’s best airline….bollocks.

By: Dieta Personalizzata

Dieta Personalizzata — Tue, 24 Jun 2008 23:30:52 +0000

What a Shame.

Singapore Airline is really the worlds’ best airline, to have a luggage issue like this isn’t cool.

Have you received it yet?

Hope you’ve found a good substitute for your baby’s stroller.

Roby

By: airline gift certificates

airline gift certificates — Tue, 17 Jun 2008 20:23:40 +0000

Wow, that totally stinks. My sister and her husband seem to get their luggage lost almost every time they fly, unfortunately. I think they have almost always gotten it delivered within a few days, but its sometimes the worse for wear.

By: Aldian

Aldian — Sat, 08 Mar 2008 04:21:07 +0000

Indeed, SQ’s in-flight service is top notch. I can’t agree more with you on that.

But its ground service is really disappointing… It didn’t live up to SQ’s reputation.

By: Reztar

Reztar — Fri, 07 Mar 2008 12:51:58 +0000

well, never dealt with SQ ground service. But so far… I enjoy flying with Singapore Airlines.

By: pushchairs

pushchairs — Fri, 22 Feb 2008 20:26:28 +0000

airport incompetence is are all too common… hopefully your new stroller is a good one